Help Center

Yes — your first plan payment is covered by a 14-day money-back guarantee, provided you have not already received a completed custom deliverable in that billing period. Email support within 14 days and we process it back to your original payment method within 7 business days. Full terms: Refund Policy

It depends on how you paid. A subscription renews automatically — every month, or every year if you pay yearly — until you cancel. You can cancel anytime from your dashboard: it takes effect at the end of the period you've paid for, you keep access until then, and you won't be charged again. A one-time payment never auto-charges: we email you before your month ends, and you can renew or switch plans in one click — or simply let the month end. A renewal payment is not refundable once its new period has started.

Prices are in US dollars. Checkout runs securely on Stripe — Visa, Mastercard, American Express, Apple Pay and Google Pay — and activates your account right away. Stripe can show the amount in your local currency at checkout, and any sales tax or GST is calculated there before you pay. Chinese-language customers also have a dedicated local payment option — our team confirms those payments and activates your account as soon as receipt is verified.

No. Quotas reset each billing period and unused quota is not separately refundable.

Every plan comes with both: Mango, who handles your deliverables and answers your questions in the dashboard, and Maya, who runs your AI marketing workspace. Plans differ in monthly volume, not in who is on the team — upgrade or downgrade at any time from your dashboard.

No. Your AI employees draft the work — emails, pages, posts — and you review, edit and approve it in your dashboard before anything is published or sent in your name.

We aim to deliver your first output within 24 hours of activation. If a deliverable is materially defective or doesn’t match the brief you submitted, tell us within 7 days of delivery and we will fix it. Full commitment: Service Level Agreement

Yes — two ways: Your own brand (white-label) · Done-for-you custom service

Your data is preserved for 90 days after your plan ends, so you can come back or export it. Details: Privacy Policy · Data Processing

Use the “email me a sign-in link” option — it works without a password. Still stuck? Email support with the address you signed up with. Go to login →

Your AI marketing workspace is set up with the email you paid with, about a minute after payment. First time? Click “Set your password”, enter that same email and open the link we email you. This password is separate from your AI employee dashboard. No email after a few minutes? Check spam, try again, or reply to your receipt email. Set your password → · Log in →

We aim to meet WCAG 2.1 AA. If something is hard to use, tell us. Details: Accessibility Statement